BookedBase Terms of Service
Last Updated: October 2025
1. Program Name and Description
Program Name: BookedBase SMS Notifications
Program Description:
BookedBase provides appointment-related text messages to users who request a consultation, demo, or service call through our website. Upon opting in, you may receive text messages regarding appointment confirmations, reminders, scheduling updates, and follow-up communications. Message frequency varies based on your interactions with BookedBase.
2. Opt-In
By submitting your phone number through our online form, you consent to receive SMS messages from BookedBase related to scheduling, confirmations, reminders, and follow-ups. Message and data rates may apply.
You can withdraw consent at any time as described below.
3. Opt-Out Instructions
You may cancel the SMS service at any time.
Simply text “STOP” to the number you receive messages from. Upon sending “STOP,” we will send you a confirmation message to verify that you have been unsubscribed.
After this confirmation, you will no longer receive SMS messages from us.
4. Rejoining Instructions
If you wish to rejoin our SMS program after unsubscribing, simply opt in again through our website form, and we will resume sending SMS messages to you.
5. Help Instructions
If you experience any issues with the messaging program, reply with the keyword “HELP” for assistance.
You may also reach our support team directly at:
📧 [email protected]
6. Message and Data Rates Disclaimer
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency may vary depending on your engagement with our program.
For questions about your text or data plan, please contact your wireless provider.
7. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless provider and network conditions.
8. Privacy and Data Usage
Your privacy is important to us.
Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
9. Compliance with Industry Standards
BookedBase complies with CTIA and carrier guidelines for SMS communications, including all requirements under A2P 10DLC regulations.
We maintain transparent opt-in/opt-out procedures and follow all applicable laws, including the Telephone Consumer Protection Act (TCPA).
10. Legal Compliance
Your use of the BookedBase SMS program constitutes your agreement to comply with all applicable laws and regulations.
BookedBase reserves the right to modify or discontinue the SMS program at any time without prior notice.
11. Prohibited Content Notice
In compliance with T-Mobile’s A2P 10DLC guidelines, BookedBase strictly prohibits transmission of any illegal or fraudulent content, including but not limited to phishing, smishing, social engineering, or content related to SHAFT categories (sex, hate, alcohol, firearms, and tobacco).
Violations may result in immediate suspension from our SMS program and potential carrier fines.
12. Contact Information
If you have questions about this Terms of Service or our SMS program, please contact:
📧 [email protected]
🌐 https://bookedbase.com