BookedBase Privacy Policy
Last Updated: October 2025
1. Introduction
BookedBase (“we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our SMS messaging services.
By submitting your information through our website or forms, you consent to this Privacy Policy and to receiving communications from BookedBase as described below.
2. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, and email address you provide when scheduling a call or filling out a form.
Communication Data: Messages, confirmations, and responses related to appointment scheduling and follow-ups.
Technical Data: Browser type, IP address, device identifiers, and cookies for site performance and analytics.
3. How We Use Your Information
We use the information you provide for purposes including:
Scheduling, confirming, and following up on appointments.
Sending SMS reminders and updates about your booking.
Responding to customer inquiries or requests.
Improving our website, services, and user experience.
Complying with legal obligations.
4. SMS Text Messaging
When you submit your phone number through our website, you consent to receive SMS messages from BookedBase related to scheduling, confirmations, and service updates.
Message frequency varies based on your engagement. Message and data rates may apply.
Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the number you receive messages from.
After you send “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, submit your information through our form again.
Help Instructions:
If you experience issues, reply “HELP” for assistance or contact us at [email protected].
5. Data Sharing and Disclosure
We do not sell, share, or disclose your mobile information to third parties or affiliates for marketing or promotional purposes.
Information may be shared only as necessary to:
Provide services (e.g., SMS delivery via verified aggregators and message providers)
Support operations such as customer service or technical maintenance
Comply with applicable laws or legal requests
All the above categories exclude text messaging originator opt-in data and consent.
This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Security
We take reasonable precautions to protect your information against loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.
8. Cookies
Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can adjust your browser settings to refuse cookies if desired.
9. Third-Party Links
Our website may contain links to other websites not controlled by BookedBase. We are not responsible for the privacy practices or content of such third-party sites.
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.
11. Legal Compliance
BookedBase complies with all applicable federal and state privacy regulations, including CTIA and A2P 10DLC requirements for text message communications.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
info@bookedbase.com
🌐 https://bookedbase.com